At County Town Homes, we are committed to delivering high quality homes and a positive customer experience throughout your purchase and beyond.
We understand that, on occasion, things may not go as expected. If this happens, we want to ensure your concerns are dealt with promptly, fairly and professionally.
This page explains how to raise a complaint and what you can expect from us.
How to raise a complaint
If you are dissatisfied with any aspect of your experience, you can contact our Customer Care team using the details below.
Telephone: 01785 312 333
Email: Feedback@countytownhomes.co.uk
Complaints may also be submitted by a representative acting on your behalf, with your explicit consent.